Customer Support

This area is growing to meet the needs of our customers.  Please check back periodically for new knowledgebase articles and support features.

If you have any questions or concerns about this service, please email support@cleansurf.com.

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Search Online Knowledgebase

Type a few words and click search to find instant answers:

Contacting Support:

  1. If possible, use the online knowledgebase first to find quick answers to common questions.
  2. To submit new technical issues, please email as much information as you can to support@cleansurf.com.
  3. You may also chat with us online.  Click here to chat .
  4. For emergency 24-hour telephone support, please call us at (918)615-4400.
 

Quick Links

Site Review Submission:

Click here

Submit a site to our review staff to review and categorize, usually within 24 hours.

Test Filtering:

Click here

(If page is blocked by filter, then filtering should be working properly)

Re-Download Filtering:

Click here

If you are already a user, download the latest version of the CleanSurf Internet filtering software.  When prompted, choose "Open" or "Run" to install immediately.  If prompted, choose "Repair" to overwrite existing installation.

  
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